PRIVACY POLICY

Introduction

Welcome to charmnpact ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website charmnpact.com (the "Site") and in interacting with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, make a purchase, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Site:

· Personal Information: This is information that can be used to identify you. We collect this information directly from you when you provide it to us, such as when you:
  · Create an account
  · Make a purchase or attempt a purchase
  · Sign up for our newsletter
  · Contact customer service
  · Participate in a contest or survey
  · The categories of personal information we collect may include:
    · Identifiers: Name, billing and shipping address, email address, phone number.
    · Commercial Information: Records of products purchased, obtained, or considered.
    · Payment Information: We collect payment information at the time of purchase, but it is processed directly by our secure payment processors (e.g., Stripe, PayPal) and we do not store your full credit card details on our servers.
· Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This may include:
  · Device Information: Your IP address, browser type, operating system.
  · Usage Data: Information about how you interact with our Site, such as the pages you view, the links you click, and the products you browse. We collect this through cookies, log files, web beacons, and similar technologies.
· Information from Third Parties: We may receive information about you from other sources, such as advertising platforms and social media networks (e.g., if you interact with our ads on those platforms).

2. How We Use Your Information

We use the information we collect for various business purposes:

· To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
· To Communicate with You: To respond to your inquiries, provide customer support, and send you important account-related information.
· For Marketing and Advertising: With your consent where required by law, to send you marketing communications about new products, special offers, and other updates we think you will find valuable. This includes using technologies like cookies for targeted advertising.
· To Improve Our Site: To analyze how customers use the Site, troubleshoot technical problems, and improve our products and services.
· For Security and Fraud Prevention: To protect our Site and our business from fraud and unauthorized access.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, as described above. For example:

· Service Providers: We use Shopify platforms to power our online store. We also share data with shipping carriers (e.g., USPS, FedEx), payment processors, and marketing automation platforms.
· Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
· Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Your Rights (Including California Privacy Rights)

Depending on your location, you may have certain rights regarding your personal information:

· Access and Data Portability: You have the right to request access to the personal information we hold about you.
· Deletion: You can request that we delete your personal information, subject to certain exceptions.
· Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email.
· "Do Not Sell or Share My Personal Information": While we do not sell personal information in the traditional sense, we may use third-party analytics and advertising partners that could be considered a "sale" or "sharing" under the California Consumer Privacy Act (CCPA). You can opt-out of such tracking for targeted advertising by broadcasting the Global Privacy Control (GPC) signal or by contacting us.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: charmnpact@gmail.com.